Subtext

Citizens Financial Group, Inc. CFG

SectorFinancials
Transcripts37
Date range2016-04-22 – 2025-04-16
Calls charted37

Sentiment timeline

Net Loughran-McDonald sentiment per call (×1000), earliest → latest.

-26-13+0+13+262016 Q12017 Q22018 Q32019 Q42021 Q12022 Q22023 Q32024 Q42016 Q1 · Overall: +19.62016 Q2 · Overall: +23.02016 Q3 · Overall: +15.12016 Q4 · Overall: +17.22017 Q1 · Overall: +20.52017 Q2 · Overall: +18.52017 Q3 · Overall: +17.62017 Q4 · Overall: +17.32018 Q1 · Overall: +13.72018 Q2 · Overall: +15.62018 Q3 · Overall: +18.22018 Q4 · Overall: +17.62019 Q1 · Overall: +17.42019 Q2 · Overall: +4.22019 Q3 · Overall: +8.32019 Q4 · Overall: +9.52020 Q1 · Overall: -2.62020 Q2 · Overall: +2.12020 Q3 · Overall: +9.92020 Q4 · Overall: +8.62021 Q1 · Overall: +10.02021 Q2 · Overall: +15.82021 Q3 · Overall: +18.12021 Q4 · Overall: +20.62022 Q1 · Overall: +13.52022 Q2 · Overall: +9.42022 Q3 · Overall: +12.12022 Q4 · Overall: +10.42023 Q1 · Overall: +9.22023 Q2 · Overall: +13.22023 Q3 · Overall: +7.12023 Q4 · Overall: +12.12024 Q1 · Overall: +12.32024 Q2 · Overall: +13.22024 Q3 · Overall: +9.22024 Q4 · Overall: +17.22025 Q1 · Overall: +6.6
Overall

CEO vs CFO

Average sentiment of each executive's remarks per call. Divergence is a signal.

-32-16+0+16+322016 Q12017 Q22018 Q32019 Q42021 Q12022 Q22023 Q32024 Q42016 Q1 · CEO: +23.52016 Q2 · CEO: +21.62016 Q3 · CEO: +18.82016 Q4 · CEO: +19.92017 Q1 · CEO: +18.32017 Q2 · CEO: +21.32017 Q3 · CEO: +16.62017 Q4 · CEO: +20.62018 Q1 · CEO: +18.12018 Q2 · CEO: +19.82018 Q3 · CEO: +22.42018 Q4 · CEO: +23.02019 Q1 · CEO: +23.32019 Q2 · CEO: +13.92019 Q3 · CEO: +15.82019 Q4 · CEO: +19.32020 Q1 · CEO: -1.12020 Q2 · CEO: +4.62020 Q3 · CEO: +12.52020 Q4 · CEO: +8.92021 Q1 · CEO: +18.62021 Q2 · CEO: +24.62021 Q3 · CEO: +22.52021 Q4 · CEO: +25.92022 Q1 · CEO: +13.72022 Q2 · CEO: +12.62022 Q3 · CEO: +17.92022 Q4 · CEO: +14.62023 Q1 · CEO: +15.02023 Q2 · CEO: +14.82023 Q3 · CEO: +2.22023 Q4 · CEO: +13.52024 Q1 · CEO: +16.72024 Q2 · CEO: +17.22024 Q3 · CEO: +21.12024 Q4 · CEO: +23.62025 Q1 · CEO: +11.42016 Q1 · CFO: +22.92016 Q2 · CFO: +27.92016 Q4 · CFO: +26.22017 Q1 · CFO: +25.22017 Q2 · CFO: +22.22017 Q3 · CFO: +25.42017 Q4 · CFO: +23.42018 Q1 · CFO: +16.92018 Q2 · CFO: +19.12018 Q3 · CFO: +24.12018 Q4 · CFO: +25.82019 Q1 · CFO: +21.22021 Q2 · CFO: +17.92021 Q3 · CFO: +24.32021 Q4 · CFO: +24.02022 Q1 · CFO: +21.42022 Q2 · CFO: +12.02022 Q3 · CFO: +17.72022 Q4 · CFO: +13.02023 Q1 · CFO: +8.52023 Q2 · CFO: +17.12023 Q3 · CFO: +7.42023 Q4 · CFO: +15.62024 Q1 · CFO: +16.52024 Q2 · CFO: +17.52024 Q3 · CFO: +13.42024 Q4 · CFO: +17.12025 Q1 · CFO: +8.1
CEOCFO

Prepared remarks vs Q&A

Scripted tone vs unscripted answers. The gap is information.

-42-21+0+21+422016 Q12017 Q22018 Q32019 Q42021 Q12022 Q22023 Q32024 Q42016 Q1 · Prepared remarks: +30.52016 Q2 · Prepared remarks: +36.82016 Q3 · Prepared remarks: +35.02016 Q4 · Prepared remarks: +29.42017 Q1 · Prepared remarks: +29.92017 Q2 · Prepared remarks: +25.62017 Q3 · Prepared remarks: +31.42017 Q4 · Prepared remarks: +30.42018 Q1 · Prepared remarks: +32.82018 Q2 · Prepared remarks: +34.32018 Q3 · Prepared remarks: +32.62018 Q4 · Prepared remarks: +30.92019 Q1 · Prepared remarks: +34.02019 Q2 · Prepared remarks: +9.02019 Q3 · Prepared remarks: +16.72019 Q4 · Prepared remarks: +10.82020 Q1 · Prepared remarks: -3.62020 Q2 · Prepared remarks: +3.02020 Q3 · Prepared remarks: +10.42020 Q4 · Prepared remarks: +9.02021 Q1 · Prepared remarks: +13.52021 Q2 · Prepared remarks: +36.22021 Q3 · Prepared remarks: +34.82021 Q4 · Prepared remarks: +33.02022 Q1 · Prepared remarks: +27.12022 Q2 · Prepared remarks: +21.92022 Q3 · Prepared remarks: +27.32022 Q4 · Prepared remarks: +23.92023 Q1 · Prepared remarks: +12.92023 Q2 · Prepared remarks: +22.62023 Q3 · Prepared remarks: +6.52023 Q4 · Prepared remarks: +14.72024 Q1 · Prepared remarks: +27.22024 Q2 · Prepared remarks: +22.12024 Q3 · Prepared remarks: +22.62024 Q4 · Prepared remarks: +22.62025 Q1 · Prepared remarks: +14.52016 Q1 · Q&A responses: +14.72016 Q2 · Q&A responses: +18.12016 Q3 · Q&A responses: +10.32016 Q4 · Q&A responses: +14.52017 Q1 · Q&A responses: +16.12017 Q2 · Q&A responses: +16.02017 Q3 · Q&A responses: +12.22017 Q4 · Q&A responses: +11.72018 Q1 · Q&A responses: +8.72018 Q2 · Q&A responses: +10.12018 Q3 · Q&A responses: +15.22018 Q4 · Q&A responses: +11.62019 Q1 · Q&A responses: +14.62019 Q2 · Q&A responses: +5.82019 Q3 · Q&A responses: +4.82019 Q4 · Q&A responses: +13.22020 Q1 · Q&A responses: +0.02020 Q2 · Q&A responses: +3.82020 Q3 · Q&A responses: +10.02021 Q1 · Q&A responses: +10.92021 Q2 · Q&A responses: +13.72021 Q3 · Q&A responses: +11.52021 Q4 · Q&A responses: +14.12022 Q1 · Q&A responses: +9.92022 Q2 · Q&A responses: +4.02022 Q3 · Q&A responses: +7.42022 Q4 · Q&A responses: +5.52023 Q1 · Q&A responses: +7.82023 Q2 · Q&A responses: +9.72023 Q3 · Q&A responses: +9.52023 Q4 · Q&A responses: +12.52024 Q1 · Q&A responses: +9.72024 Q2 · Q&A responses: +12.42024 Q3 · Q&A responses: +5.82024 Q4 · Q&A responses: +16.22025 Q1 · Q&A responses: +6.8
Prepared remarksQ&A responses

Tone vs forward expectations

Management tone next to Wall Street's forward-looking numbers (glopardo): the 12-month forward EPS estimate and the forward P/E per call.

Forward EPS estimate

$1.57$3.51$5.452016 Q12017 Q22018 Q32019 Q42021 Q12022 Q22023 Q32024 Q42016 Q1: $1.902016 Q2: $1.952016 Q3: $2.002016 Q4: $2.182017 Q1: $2.372017 Q2: $2.602017 Q3: $2.732017 Q4: $2.832018 Q1: $3.462018 Q2: $3.612018 Q3: $3.732018 Q4: $3.872019 Q1: $3.962019 Q2: $4.012019 Q3: $3.952019 Q4: $3.892020 Q1: $3.812020 Q2: $1.832020 Q3: $2.272020 Q4: $2.832021 Q1: $3.852021 Q2: $4.462021 Q3: $4.432021 Q4: $4.042022 Q1: $4.462022 Q2: $4.752022 Q3: $4.882022 Q4: $5.182023 Q1: $5.072023 Q2: $4.282023 Q3: $3.792023 Q4: $3.392024 Q1: $3.422024 Q2: $3.582024 Q3: $3.792024 Q4: $3.86

Forward P/E

3.089.9616.842016 Q12017 Q22018 Q32019 Q42021 Q12022 Q22023 Q32024 Q42016 Q1: 11.392016 Q2: 10.952016 Q3: 12.202016 Q4: 15.892017 Q1: 15.542017 Q2: 14.042017 Q3: 12.732017 Q4: 14.612018 Q1: 13.042018 Q2: 11.592018 Q3: 10.822018 Q4: 7.492019 Q1: 8.962019 Q2: 8.652019 Q3: 9.272019 Q4: 10.392020 Q1: 4.032020 Q2: 14.372020 Q3: 12.152020 Q4: 12.502021 Q1: 11.622021 Q2: 10.732021 Q3: 9.882021 Q4: 11.672022 Q1: 11.302022 Q2: 7.652022 Q3: 7.562022 Q4: 7.542023 Q1: 6.222023 Q2: 6.342023 Q3: 7.242023 Q4: 9.302024 Q1: 10.012024 Q2: 9.732024 Q3: 10.752024 Q4: 11.05

Divergence watch ⚑

Quarters where tone and the forward EPS estimate moved opposite ways.

  • 2016 Q3 tone ↓ -7.9 fwd EPS ↑ +0.05 Tone cooled even as the forward EPS estimate rose.
  • 2017 Q2 tone ↓ -2.0 fwd EPS ↑ +0.24 Tone cooled even as the forward EPS estimate rose.
  • 2018 Q1 tone ↓ -3.6 fwd EPS ↑ +0.63 Tone cooled even as the forward EPS estimate rose.
  • 2019 Q2 tone ↓ -13.3 fwd EPS ↑ +0.05 Tone cooled even as the forward EPS estimate rose.
  • 2019 Q3 tone ↑ +4.2 fwd EPS ↓ -0.06 Tone rose while the forward EPS estimate was cut.
  • 2020 Q2 tone ↑ +4.7 fwd EPS ↓ -1.97 Tone rose while the forward EPS estimate was cut.
  • 2021 Q4 tone ↑ +2.4 fwd EPS ↓ -0.39 Tone rose while the forward EPS estimate was cut.
  • 2022 Q1 tone ↓ -7.1 fwd EPS ↑ +0.42 Tone cooled even as the forward EPS estimate rose.
  • 2022 Q2 tone ↓ -4.1 fwd EPS ↑ +0.29 Tone cooled even as the forward EPS estimate rose.
  • 2023 Q2 tone ↑ +4.0 fwd EPS ↓ -0.79 Tone rose while the forward EPS estimate was cut.
  • 2023 Q4 tone ↑ +5.0 fwd EPS ↓ -0.40 Tone rose while the forward EPS estimate was cut.
  • 2024 Q3 tone ↓ -4.1 fwd EPS ↑ +0.21 Tone cooled even as the forward EPS estimate rose.

Recent transcripts

CallDateSentiment ×1000Fwd EPSFwd P/E
2025 Q12025-04-16+6.6——View →
2024 Q42025-01-17+17.2$3.8611.1View →
2024 Q32024-10-16+9.2$3.7910.8View →
2024 Q22024-07-17+13.2$3.589.7View →
2024 Q12024-04-17+12.3$3.4210.0View →
2023 Q42024-01-17+12.1$3.399.3View →
2023 Q32023-10-18+7.1$3.797.2View →
2023 Q22023-07-19+13.2$4.286.3View →