Subtext

American Express Company AXP

SectorFinancials
Transcripts72
Date range2007-07-23 – 2025-04-17
Calls charted72

Sentiment timeline

Net Loughran-McDonald sentiment per call (×1000), earliest → latest.

-15-8+0+8+152007 Q22009 Q32011 Q42014 Q12016 Q22018 Q32020 Q42023 Q12007 Q2 · Overall: +10.02007 Q3 · Overall: +7.02007 Q4 · Overall: +2.12008 Q1 · Overall: -3.92008 Q2 · Overall: -2.02008 Q3 · Overall: -2.72008 Q4 · Overall: -4.82009 Q1 · Overall: -6.02009 Q2 · Overall: -5.42009 Q3 · Overall: +5.12009 Q4 · Overall: +4.12010 Q1 · Overall: +6.62010 Q2 · Overall: +5.52010 Q3 · Overall: +5.02010 Q4 · Overall: +7.02011 Q1 · Overall: +8.92011 Q2 · Overall: +11.52011 Q3 · Overall: +7.92011 Q4 · Overall: +1.72012 Q1 · Overall: +6.92012 Q2 · Overall: +3.92012 Q3 · Overall: +1.52012 Q4 · Overall: +3.02013 Q1 · Overall: +1.72013 Q2 · Overall: +4.82013 Q3 · Overall: +12.12013 Q4 · Overall: +10.32014 Q1 · Overall: +3.62014 Q2 · Overall: +6.92014 Q3 · Overall: +6.12014 Q4 · Overall: +10.62015 Q1 · Overall: +1.92015 Q2 · Overall: +6.62015 Q3 · Overall: +5.62015 Q4 · Overall: +9.32016 Q1 · Overall: +5.02016 Q2 · Overall: +5.62016 Q3 · Overall: +10.62016 Q4 · Overall: +8.82017 Q1 · Overall: +12.22017 Q2 · Overall: +11.22017 Q3 · Overall: +11.62017 Q4 · Overall: +10.02018 Q1 · Overall: +6.52018 Q2 · Overall: +8.42018 Q3 · Overall: +9.42018 Q4 · Overall: +8.62019 Q1 · Overall: +11.22019 Q2 · Overall: +9.42019 Q3 · Overall: +7.12019 Q4 · Overall: +7.62020 Q1 · Overall: -7.52020 Q2 · Overall: +2.32020 Q3 · Overall: +2.02020 Q4 · Overall: +5.42021 Q1 · Overall: +10.82021 Q2 · Overall: +7.32021 Q3 · Overall: +10.62021 Q4 · Overall: +7.32022 Q1 · Overall: +12.62022 Q2 · Overall: +7.32022 Q3 · Overall: +7.82022 Q4 · Overall: +4.62023 Q1 · Overall: +5.42023 Q2 · Overall: +6.42023 Q3 · Overall: +9.92023 Q4 · Overall: +11.62024 Q1 · Overall: +10.92024 Q2 · Overall: +13.32024 Q3 · Overall: +8.92024 Q4 · Overall: +8.92025 Q1 · Overall: +4.2
Overall

CEO vs CFO

Average sentiment of each executive's remarks per call. Divergence is a signal.

-40-20+0+20+402007 Q22009 Q32011 Q42014 Q12016 Q22018 Q32020 Q42023 Q12008 Q2 · CEO: +10.42008 Q3 · CEO: +9.32008 Q4 · CEO: -1.92010 Q2 · CEO: +0.02010 Q3 · CEO: +13.52015 Q4 · CEO: +16.32017 Q3 · CEO: +25.12018 Q2 · CEO: +13.62018 Q3 · CEO: +17.72018 Q4 · CEO: +17.42019 Q1 · CEO: +17.22019 Q2 · CEO: +19.02019 Q3 · CEO: +12.12019 Q4 · CEO: +11.92020 Q1 · CEO: +2.42020 Q2 · CEO: +9.22020 Q3 · CEO: +6.82020 Q4 · CEO: +10.02021 Q1 · CEO: +14.42021 Q2 · CEO: +10.92021 Q3 · CEO: +12.82021 Q4 · CEO: +10.32022 Q1 · CEO: +18.32022 Q2 · CEO: +8.32022 Q3 · CEO: +11.92022 Q4 · CEO: +10.42023 Q1 · CEO: +12.72023 Q3 · CEO: +20.62023 Q4 · CEO: +34.72024 Q1 · CEO: +14.32024 Q2 · CEO: +23.32024 Q3 · CEO: +12.62024 Q4 · CEO: +13.02025 Q1 · CEO: +4.42007 Q2 · CFO: +14.02007 Q3 · CFO: +10.92007 Q4 · CFO: +5.32008 Q1 · CFO: -1.32008 Q2 · CFO: -0.82008 Q3 · CFO: -3.02008 Q4 · CFO: -2.92009 Q1 · CFO: -2.72009 Q2 · CFO: -3.02009 Q3 · CFO: +8.42009 Q4 · CFO: +9.62010 Q1 · CFO: +10.02010 Q2 · CFO: +8.82010 Q3 · CFO: +6.32010 Q4 · CFO: +9.92011 Q1 · CFO: +11.92011 Q2 · CFO: +13.92011 Q3 · CFO: +10.32011 Q4 · CFO: +5.32012 Q1 · CFO: +10.62012 Q2 · CFO: +6.62012 Q3 · CFO: +3.62012 Q4 · CFO: +3.82013 Q1 · CFO: +3.62013 Q2 · CFO: +7.02013 Q3 · CFO: +15.82013 Q4 · CFO: +11.62014 Q1 · CFO: +7.72014 Q2 · CFO: +8.72014 Q3 · CFO: +9.62014 Q4 · CFO: +13.12015 Q1 · CFO: +4.72015 Q3 · CFO: +8.92015 Q4 · CFO: +10.02016 Q3 · CFO: +12.62016 Q4 · CFO: +10.02017 Q1 · CFO: +14.92017 Q2 · CFO: +14.82017 Q3 · CFO: +12.42017 Q4 · CFO: +11.72018 Q1 · CFO: +9.52018 Q2 · CFO: +9.42018 Q3 · CFO: +5.02018 Q4 · CFO: +9.12019 Q1 · CFO: +9.82019 Q2 · CFO: +6.72019 Q3 · CFO: +8.62019 Q4 · CFO: +7.62020 Q1 · CFO: -14.02020 Q2 · CFO: -2.42020 Q3 · CFO: +0.02020 Q4 · CFO: +0.82021 Q1 · CFO: +9.62021 Q2 · CFO: +8.72021 Q3 · CFO: +15.62021 Q4 · CFO: +9.32022 Q1 · CFO: +11.82022 Q2 · CFO: +8.72022 Q3 · CFO: +12.72022 Q4 · CFO: +5.02023 Q1 · CFO: +5.12023 Q2 · CFO: +7.82023 Q3 · CFO: +8.02023 Q4 · CFO: +11.22024 Q1 · CFO: +18.42024 Q2 · CFO: +14.32024 Q3 · CFO: +14.92024 Q4 · CFO: +16.22025 Q1 · CFO: +9.4
CEOCFO

Prepared remarks vs Q&A

Scripted tone vs unscripted answers. The gap is information.

-28-14+0+14+282007 Q22009 Q32011 Q42014 Q12016 Q22018 Q32020 Q42023 Q12007 Q2 · Prepared remarks: +14.72007 Q3 · Prepared remarks: +9.52007 Q4 · Prepared remarks: +5.52008 Q1 · Prepared remarks: +2.02008 Q2 · Prepared remarks: -2.52008 Q3 · Prepared remarks: -5.42008 Q4 · Prepared remarks: -3.82009 Q1 · Prepared remarks: -2.72009 Q2 · Prepared remarks: -0.62009 Q3 · Prepared remarks: +4.62009 Q4 · Prepared remarks: +11.72010 Q1 · Prepared remarks: +9.52010 Q2 · Prepared remarks: +7.92010 Q3 · Prepared remarks: +5.72010 Q4 · Prepared remarks: +11.22011 Q1 · Prepared remarks: +9.42011 Q2 · Prepared remarks: +12.12011 Q3 · Prepared remarks: +7.72011 Q4 · Prepared remarks: +2.92012 Q1 · Prepared remarks: +8.62012 Q2 · Prepared remarks: +6.82012 Q3 · Prepared remarks: +2.12012 Q4 · Prepared remarks: +2.42013 Q1 · Prepared remarks: +6.42013 Q2 · Prepared remarks: +9.42013 Q3 · Prepared remarks: +12.32013 Q4 · Prepared remarks: +10.12014 Q1 · Prepared remarks: +11.02014 Q2 · Prepared remarks: +10.12014 Q3 · Prepared remarks: +14.82014 Q4 · Prepared remarks: +14.32015 Q1 · Prepared remarks: +1.82015 Q2 · Prepared remarks: +21.72015 Q3 · Prepared remarks: +7.72015 Q4 · Prepared remarks: +14.32016 Q1 · Prepared remarks: +6.82016 Q2 · Prepared remarks: +5.22016 Q3 · Prepared remarks: +10.12016 Q4 · Prepared remarks: +7.22017 Q1 · Prepared remarks: +14.22017 Q2 · Prepared remarks: +13.12017 Q3 · Prepared remarks: +17.92017 Q4 · Prepared remarks: +10.82018 Q1 · Prepared remarks: +7.42018 Q2 · Prepared remarks: +13.92018 Q3 · Prepared remarks: +15.82018 Q4 · Prepared remarks: +18.02019 Q1 · Prepared remarks: +12.42019 Q2 · Prepared remarks: +11.82019 Q3 · Prepared remarks: +15.72019 Q4 · Prepared remarks: +11.42020 Q1 · Prepared remarks: -5.92020 Q2 · Prepared remarks: +4.82020 Q3 · Prepared remarks: +6.22020 Q4 · Prepared remarks: +2.82021 Q1 · Prepared remarks: +14.62021 Q2 · Prepared remarks: +16.12021 Q3 · Prepared remarks: +18.12021 Q4 · Prepared remarks: +14.92022 Q1 · Prepared remarks: +16.02022 Q2 · Prepared remarks: +14.82022 Q3 · Prepared remarks: +17.42022 Q4 · Prepared remarks: +12.52023 Q1 · Prepared remarks: +8.12023 Q2 · Prepared remarks: +11.62023 Q3 · Prepared remarks: +16.12023 Q4 · Prepared remarks: +18.82024 Q1 · Prepared remarks: +15.92024 Q2 · Prepared remarks: +20.72024 Q3 · Prepared remarks: +19.72024 Q4 · Prepared remarks: +19.02025 Q1 · Prepared remarks: +14.82007 Q2 · Q&A responses: +13.32007 Q3 · Q&A responses: +11.12007 Q4 · Q&A responses: -0.22008 Q1 · Q&A responses: -2.22008 Q2 · Q&A responses: +5.72008 Q3 · Q&A responses: +3.12008 Q4 · Q&A responses: -1.62009 Q1 · Q&A responses: -3.02009 Q2 · Q&A responses: -9.02009 Q3 · Q&A responses: +10.62009 Q4 · Q&A responses: +6.72010 Q1 · Q&A responses: +9.32010 Q2 · Q&A responses: +4.82010 Q3 · Q&A responses: +7.02010 Q4 · Q&A responses: +4.42011 Q1 · Q&A responses: +10.32011 Q2 · Q&A responses: +14.42011 Q3 · Q&A responses: +8.52011 Q4 · Q&A responses: +2.22012 Q1 · Q&A responses: +8.62012 Q2 · Q&A responses: +2.82012 Q3 · Q&A responses: +2.72012 Q4 · Q&A responses: +16.62013 Q1 · Q&A responses: +0.62013 Q2 · Q&A responses: +3.22013 Q3 · Q&A responses: +17.22013 Q4 · Q&A responses: +24.22014 Q1 · Q&A responses: +4.62014 Q2 · Q&A responses: +7.72014 Q3 · Q&A responses: +2.82014 Q4 · Q&A responses: +9.62015 Q1 · Q&A responses: +7.22015 Q2 · Q&A responses: +8.82015 Q3 · Q&A responses: +9.22015 Q4 · Q&A responses: +11.72016 Q1 · Q&A responses: +4.22016 Q2 · Q&A responses: +7.32016 Q3 · Q&A responses: +13.72016 Q4 · Q&A responses: +12.32017 Q1 · Q&A responses: +12.22017 Q2 · Q&A responses: +13.42017 Q3 · Q&A responses: +8.12017 Q4 · Q&A responses: +5.02018 Q1 · Q&A responses: +10.22018 Q2 · Q&A responses: +8.52018 Q3 · Q&A responses: +8.72018 Q4 · Q&A responses: +6.52019 Q1 · Q&A responses: +11.32019 Q2 · Q&A responses: +7.12019 Q3 · Q&A responses: +2.52019 Q4 · Q&A responses: +6.72020 Q1 · Q&A responses: -6.22020 Q2 · Q&A responses: +1.72020 Q3 · Q&A responses: -1.42020 Q4 · Q&A responses: +7.92021 Q1 · Q&A responses: +9.62021 Q2 · Q&A responses: +4.82021 Q3 · Q&A responses: +8.92021 Q4 · Q&A responses: +4.32022 Q1 · Q&A responses: +14.62022 Q2 · Q&A responses: +3.62022 Q3 · Q&A responses: +7.82022 Q4 · Q&A responses: +3.52023 Q1 · Q&A responses: +8.72023 Q2 · Q&A responses: +7.22023 Q3 · Q&A responses: +8.62023 Q4 · Q&A responses: +11.72024 Q1 · Q&A responses: +14.52024 Q2 · Q&A responses: +13.62024 Q3 · Q&A responses: +7.62024 Q4 · Q&A responses: +9.62025 Q1 · Q&A responses: +0.5
Prepared remarksQ&A responses

Tone vs forward expectations

Management tone next to Wall Street's forward-looking numbers (glopardo): the 12-month forward EPS estimate and the forward P/E per call.

Forward EPS estimate

$4.12$10.04$15.972007 Q22009 Q32011 Q42014 Q12016 Q22018 Q32020 Q42023 Q12014 Q1: $5.602014 Q2: $5.732014 Q3: $5.902014 Q4: $6.052015 Q1: $5.582015 Q2: $5.622015 Q3: $5.622015 Q4: $5.442016 Q1: $5.552016 Q2: $5.582016 Q3: $5.542016 Q4: $5.592017 Q1: $5.802017 Q2: $6.002017 Q3: $6.202017 Q4: $6.472018 Q1: $7.322018 Q2: $7.642018 Q3: $7.842018 Q4: $8.142019 Q1: $8.342019 Q2: $8.562019 Q3: $8.762019 Q4: $8.982020 Q1: $8.522020 Q2: $4.932020 Q3: $5.832020 Q4: $6.762021 Q1: $7.142021 Q2: $8.292021 Q3: $9.262021 Q4: $9.672022 Q1: $10.102022 Q2: $10.552022 Q3: $10.962022 Q4: $10.562023 Q1: $11.482023 Q2: $11.802023 Q3: $12.022023 Q4: $12.362024 Q1: $13.282024 Q2: $13.932024 Q3: $14.482024 Q4: $15.15

Forward P/E

7.6714.8622.062007 Q22009 Q32011 Q42014 Q12016 Q22018 Q32020 Q42023 Q12014 Q1: 16.202014 Q2: 16.682014 Q3: 15.102014 Q4: 14.952015 Q1: 14.682015 Q2: 14.292015 Q3: 13.752015 Q4: 13.002016 Q1: 10.762016 Q2: 11.012016 Q3: 11.452016 Q4: 13.252017 Q1: 13.652017 Q2: 13.472017 Q3: 13.982017 Q4: 15.112018 Q1: 12.912018 Q2: 13.092018 Q3: 14.032018 Q4: 12.132019 Q1: 13.452019 Q2: 14.572019 Q3: 13.562019 Q4: 13.842020 Q1: 8.662020 Q2: 21.072020 Q3: 18.172020 Q4: 17.602021 Q1: 20.272021 Q2: 19.852021 Q3: 17.432021 Q4: 16.782022 Q1: 17.892022 Q2: 13.862022 Q3: 14.252022 Q4: 14.592023 Q1: 13.922023 Q2: 14.792023 Q3: 13.242023 Q4: 14.122024 Q1: 16.782024 Q2: 16.462024 Q3: 18.112024 Q4: 19.00

Divergence watch ⚑

Quarters where tone and the forward EPS estimate moved opposite ways.

  • 2015 Q4 tone ↑ +3.8 fwd EPS ↓ -0.18 Tone rose while the forward EPS estimate was cut.
  • 2016 Q1 tone ↓ -4.3 fwd EPS ↑ +0.11 Tone cooled even as the forward EPS estimate rose.
  • 2018 Q1 tone ↓ -3.6 fwd EPS ↑ +0.85 Tone cooled even as the forward EPS estimate rose.
  • 2019 Q3 tone ↓ -2.3 fwd EPS ↑ +0.20 Tone cooled even as the forward EPS estimate rose.
  • 2020 Q2 tone ↑ +9.7 fwd EPS ↓ -3.58 Tone rose while the forward EPS estimate was cut.
  • 2021 Q2 tone ↓ -3.5 fwd EPS ↑ +1.16 Tone cooled even as the forward EPS estimate rose.
  • 2021 Q4 tone ↓ -3.3 fwd EPS ↑ +0.41 Tone cooled even as the forward EPS estimate rose.
  • 2022 Q2 tone ↓ -5.3 fwd EPS ↑ +0.46 Tone cooled even as the forward EPS estimate rose.
  • 2024 Q3 tone ↓ -4.4 fwd EPS ↑ +0.55 Tone cooled even as the forward EPS estimate rose.

Recent transcripts

CallDateSentiment ×1000Fwd EPSFwd P/E
2025 Q12025-04-17+4.2——View →
2024 Q42025-01-24+8.9$15.1519.0View →
2024 Q32024-10-18+8.9$14.4818.1View →
2024 Q22024-07-19+13.3$13.9316.5View →
2024 Q12024-04-19+10.9$13.2816.8View →
2023 Q42024-01-26+11.6$12.3614.1View →
2023 Q32023-10-20+9.9$12.0213.2View →
2023 Q22023-07-21+6.4$11.8014.8View →